Shuttle Text Alerts

Certain conditions may delay or disrupt shuttle services managed by Caltrain, Commute.org, City of Menlo Park, and SamTrans. When possible, we use "route specific" Text Alerts to notify riders about schedule changes, stop or route adjustments, Shuttle Holidays and any other service related issues that could affect your commute to or from San Mateo County cities.

Text Alerts

Caltrain, Commute.org, City of San Mateo, and SamTrans recently introduced a Text Alerts program. Riders can sign up to receive alerts on their mobile phone by texting the Alert Code for their route to 555888. Alerts are sent only to subscribers in the event of service changes, interruptions and emergencies.

How to Sign Up

Text Alerts are "route specific" which means you will only get alerts for your route. To subscribe to an alert, simply text the Alert Code for your route (see below) to 555888. After you sign up, you will receive a text confirming your subscription. You can sign up for as many routes as you want.

Example: To sign up for Text Alerts on the Campus Drive shuttle, text CAMAlerts to 555888.

You can opt out of Text Alerts at any time by texting STOP to 555888. Message and data rates may apply depending on your cellular provider and plan.

Alert Codes

Route Name

City

Alert Code

Service Managed By

Bayshore Tech Park (BTP)

Redwood City

BTPAlerts

Commute.org

Bayshore/Brisbane Caltrain (BBC)

Brisbane

BBCAlerts

Commute.org

Bayshore/Brisbane Senior (SR)

Brisbane

SRAlerts

Caltrain

Bayside/Burlingame (BAY)

Burlingame

BAYAlerts

Commute.org

Belle Haven (M2)

Menlo Park

M2Alerts

Menlo Park

Belmont/Hillsdale (BH)

Belmont/San Mateo

BHAlerts

Caltrain

Bowers/Walsh (BW)

Sunnyvale

BWAlerts

Caltrain

Campus Drive (CAM)

San Mateo

CAMAlerts

Commute.org

Crocker Park/Brisbane BART (BCP)

Brisbane

BCPAlerts

Commute.org

Daly City Bayshore (DCB)

Daly City

DCBAlerts

SamTrans

Duane Avenue (DUA)

Sunnyvale

DUAAlerts

Caltrain

Embarcadero (EMB)

Palo Alto

EMBAlerts

Caltrain

Lincoln Centre (LC)

Foster City/San Mateo

LCAlerts

Commute.org

Mariners Island (MAR)

Foster City/San Mateo

MARAlerts

Commute.org

Marsh Road (M3)

Menlo Park

M3Alerts

Menlo Park

Menlo Park Midday (M1)

Menlo Park

M1Alerts

Menlo Park

Menlo Park Shopper (SHP)

Menlo Park

SHPAlerts

Menlo Park

Midpoint Tech Park (MPT)

Redwood City

MPTAlerts

Commute.org

Millbrae/Broadway (MB)

Millbrae/Burlingame

MBAlerts

Caltrain

Mission/College (MC)

Sunnyvale

MCAlerts

Caltrain

Norfolk Area (NOR)

San Mateo

NORAlerts

Commute.org

North Burlingame (NB)

Burlingame

NBAlerts

Commute.org

North Foster City (NFC)

Foster City

NFCAlerts

Commute.org

Oyster Point BART (OPB)

South San Francisco

OPBAlerts

Commute.org

Oyster Point Caltrain (OPC)

South San Francisco

OPCAlerts

Commute.org

Oyster Point Ferry (OPF)

South San Francisco

OPFAlerts

Commute.org

One Tower Place - Genesis (OTP)

South San Francisco

OTPAlerts

Commute.org

Pacific Shores (PAC)

Redwood City

PACAlerts

Caltrain

San Carlos Commuter (SCC)

San Carlos

SCCAlerts

Commute.org

Seaport Center (SEA)

Redwood City

SEAAlerts

Commute.org

Tamien/Diridon (TAM)

San Jose

TAMAlerts

Caltrain

Twin Dolphin (TWN)

Redwood City

TWNAlerts

Caltrain

Utah-Grand BART (UGB)

South San Francisco

UGBAlerts

Commute.org

Utah-Grand Caltrain (UGC)

South San Francisco

UGCAlerts

Commute.org

Utah-Grand Ferry (UGF)

South San Francisco

UGFAlerts

Commute.org

Willow Road (M4)

Menlo Park

M4Alerts

Menlo Park

Shuttle Contact Information

For General Information or to Report a Service Concern about:

Caltrain and SamTrans Managed Shuttle Service:

Please contact Customer Service at (800) 660-4287 or contact us online.

Commute.org Managed Shuttle Service:

Please contact the Commute.org Shuttle Department at (650) 588-1600 during regular office hours between (7:30 AM to 5:30 PM) or e-mail shuttles@commute.org.

City of Menlo Park Managed Shuttle Service:

Please contact the City of Menlo Park at (650) 330-6770 or e-mail transportation@menlopark.org.